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Additional Information
The music file name is not
displayed correctly.
c Check that the music file name is less
than 8 characters and its extension
should be “WAV”.
Music cannot be played with the
slide show.
- If BGM is set to Favorite in slide
show
Check that the music file is not
damaged.
- If BGM is set to External Input in
slide show
Check the Output of the connected
external audio device.
The slide show stops.
c As you pressed the button, the
slide show is paused. To continue,
press .
If the problem is still unresolved,
perform a forced shut down, then turn
on again. For details, see “To turn off
the power by force” (page 59).
Computer connection
The image copied from the
computer cannot be displayed.
c The data stored must be under rules.
See “Data Storage Locations”
(page 56).
The image cannot be converted.
c Check the file is stored in “IMPORT”
folder of the unit.
Other files
Files other than JPEG are
displayed.
c Set [Non-image Display] to OFF in
[Settings] not to display the “?” icon.
The file with the extension of
“ORG” is created.
c After rotating images, the original file
extension is changed to “ORG” and
rotated file is created with its
extension of “JPG”.
Files other than JPEG cannot be
displayed.
c Set [Non-image Display] to ON in
[Settings] to display the “?” icon.
Remote control
The remote does not work.
c Check the battery level or change the
battery.
Point the remote at the remote sensor
on the unit.
Do not place objects between the
remote and the remote sensor on the
unit.
Setting
You can reset the unit without
selecting [Reset] in [Settings].
c Turn off the unit. With holding the M
button, turn on the unit. Images in the
HDD are not deleted.
To turn off the power by force
If the problem is still unresolved after
checking the troubleshooting guide,
turn off the power by force.
Press the FORCED SHUT DOWN
switch using a pointed object.
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