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Additional Information
Troubleshooting
This section provides information
related to the most common problems
encountered by users of this product
and their solutions. Check the points
listed here before contacting your
dealer or a service center. Refer also to
the documentation of your computer.
Memory Card
The memory card access lamp
does not light up. The unit does
not recognize the inserted
memory card.
c Remove the memory card and insert
again.
When multiple memory cards are
inserted, the left side memory card has
priority to be recognized.
After copying, the files are deleted
from the memory card.
c Set [Memory Card Image Delete] in
[Settings] to OFF.
A copied image file is sorted by
the shooting date automatically.
c Set [Auto Date Sort] in [Settings] to
OFF.
A copied image file is saved in the
folder named “19800000.xxx”.
c If the copied image has no date, it is
saved in a folder named
“19800000.xxx”.
Images
The folder name is not displayed
as the same as the shooting date.
c The folder name is automatically
given according to the most recent
shooting date or last modified date of
the images. Refer to “Folder name and
image storage locations” (page 23),
and “Sorting Images by Shooting
Date” (page 45).
All folders do not appear.
c When selecting a folder from the
Calendar screen, only the selected
date folder appears.
To display all folders, Select [Folder]
in the Home menu.
The “?” icon appears on the
Thumbnail screen.
c The files other than images are
displayed as a “?” icon on the
Thumbnail screen.
It takes time to display an image, a
thumbnail, or a slide show.
c It may take time depending on the file
format.
TV
The picture does not appear on
your TV.
c Check the setting of [Video Output] in
[Settings]. After changing the setting
of [Video Output] in [Settings], turn
off the unit.
If the changed setting caused no
picture on your TV, turn off the unit.
With holding the M button, turn on the
unit.
- For using component output
Check the TV setting and the
connection using the component video
cable.
- For NTSC/PAL output
Check the connection using audio/
video cable. If the component video
cable is also connected, the component
video cable has the priority. In this
case, disconnect the component video
cable.
Slide show
The favorite music cannot be
selected for the slide show.
c Check that the “WAV” file is stored in
the “MUSIC” folder of the unit.