Filter
Top Products
WALKMAN User Guide
Print
Getting Started
How to Use the Software
Music
“SensMe™ Channels”
Videos/Podcasts/Photos
FM Radio
Timer
Settings
Troubleshooting
Important Information
Specifications
Contents list
Top page > Troubleshooting > Possible Causes of Symptoms > Messages
Messages
Follow the instructions below if a message appears in the display.
[Cannot play; file format is not supported.]
You are trying to play a file that cannot be played on the player.
You cannot play a song in an unsupported format file [Details].
[Cannot play; license has expired.]
The playback limitation period of the song has expired.
Update the license information of songs using the software used for transferring.
[Delete failed.]
You attempted to delete a video but the player failed to delete it.
Delete the video by using Content Transfer or Windows Explorer.
[Do not disconnect.]
The player is connected to a computer or other external devices to transfer data.
This is not an error message. Do not disconnect the USB cable until transferring
completes.
[Firmware update failed.]
Updating the firmware failed to complete.
Follow the instructions displayed on your computer to retry updating the firmware.
[LOW BATTERY. Please Charge.]
The player’s battery is running low.
Charge the battery [Details].
[Not enough free space in memory. Delete files to ensure free space.]
The player’s available capacity is insufficient.
Connect the player to your computer using the supplied USB cable, and then delete any
unnecessary data from the player using another software used for transferring, or Windows
Explorer.
[Unable to set photo as wallpaper.]
The selected photo cannot be designated as the wallpaper.
201