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Implementation Tasks for Oracle Telecommunications Billing Integrator 3-13
Final Event Definition
Checking Status of Agent Listeners
The following Agent Listeners must be running for TBI to function:
• Workflow Deferred Agent Listener
• Workflow Deferred Notification Agent Listener
• Workflow Error Agent Listener
• Workflow Inbound Notifications Agent Listener
• Workflow Inbound JMS Agent Listener
Navigation: Workflow Administrator : Oracle Applications Manager > Workflow
Manager. Click the Agent listeners icon.
Setting Up Bill Summary UI
The Bill Summary UI is integrated with Oracle Contact Center and can be accessed from
Oracle Contact Center through a special menu. Oracle TBI uses the OA Framework for
Bill Summary UI.
Setting up Bill Summary UI involves the following:
1. Defining Bill Summary UI Profile Options, page 3-13
2. Providing Access to Bill Summary UI to a Responsibility, page 3-14
3. Personalizing the Form, page 3-15
4. Accessing the Bill Summary UI from Oracle Contact Center, page 3-16
5.
Loading Bill Summary Data, page 3-16
Defining Bill Summary UI Profile Options
The following table lists the profile values for Bill Summary UI.