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1-4 Oracle Telecommunications Billing Integrator Implementation Guide
TBI subscribes to a set of TCA events related to account updates. TBI generates and
publishes an account message to the billing system when changes relevant to the billing
system are made to accounts in TCA.
The updated information is marked in the message. For example: If the credit
classification information of an account (relevant to the billing system) is changed in
TCA, TBI publishes the account message with the Credit Classification section marked
as "U" (Updated).
If multiple changes are made to an account in TCA, TBI publishes multiple account
messages.
For more information, see Subscribing to Account Update Events, page 3-21 and
Message Specifications for Account, page D-7.
Publishing Item/Product Details
TBI provides a concurrent manager program to synchronize the product catalog in
Oracle EBS with the billing system. Synchronization helps in maintaining accurate
pricing and billing information. To synchronize a large number of items between EBS
and the billing system, the concurrent program generates an XML or CSV file for all
EBS product catalog items that must be uploaded to the billing system. For
synchronizing small additions, the concurrent program can generate and
asynchronously publish an XML message of items from the EBS product catalog to the
billing system.
For more information, see Setting up and Running the Item Publish Concurrent
Program, page 3-19 and Message Specifications for Item/Product, page D-30
Publishing Sales Order Details
Sales order information is created and maintained in Oracle Order Management. Sales
orders with multiple order lines are created in Oracle Order Management when:
• A new telecommunications service (example: wireless service) is ordered
• New features (example: voice mail) are added to a service
• Changes are made to features (example: number of rings before voice mail is
activated)
• Changes (upgrade/downgrade) are made to price packages
• Provisioning actions (example: service is suspended, resumed, moved or
disconnected) are performed on an active service.
In the TSO solution, each order line includes a provisioning action, an item (example:
service, feature, price package, one-time charge, recurring charge), pricing, address, and
other information. The billing system requires all the information in the order. TBI
publishes an XML message for each sales order line, to the billing system after each
order line is fulfilled (provisioned).