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7. After the repair process is completed, click
OK
and disconnect your player.
8. A message
Updating firmware
will be displayed.
9. Your player is ready for use again after restart.
There is no Music on my player after transfer
If you cannot find the songs that you have transferred to your player, check the following:
1. Did you transfer using
Windows Media Player
? Files transferred via other means will only be recognised as
data files. They will neither appear in the music library of your player nor can the songs be played.
2. Are your songs in MP3 or WMA format? Other formats will not playback on the player.
There are no pictures on my player after
transfer
If you cannot find the pictures that you have transferred to your player, check the following:
1. Did you transfer your pictures using
Windows Media Player
? Files transferred via other means will not
appear on your device.
2. Is the
Philips Device Plug-in
installed on your computer? Immediately after you have transferred your
pictures in
Windows Media Player
, you should see a Philips screen pop-up. If it does not appear, then the
Plug-in is probably missing. To check whether this Plug-in is available on your computer, go to
Control
Panel
>
Add or Remove Programs
and check if
Philips Device Plug-in
is listed. If not, re-install the
software from the supplied CD.