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Panasonic Consumer Electronics Company, Panasonic Sales Company,
Division of Matsushita Electric Corporation Division of Matsushita Electric of Puerto Rico, Inc.
of America, One Panasonic Way AVE. 65 de Infanterfa, Km. 9.5 San Gabriel
Secaucus, New Jersey 07094 Industrial Park, Carolina, Puerto Rico 00985
PANASONIC/QUASAR Video Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as "the Warrantor")
will repair or replace this product with new or refurbished parts or equivalent product, free of charge, in the USA or
Puerto Rico, in the event of a defect in materials or workmanship as follows (all time periods commence from the date
of the original purchase):
PRODUCT PARTS
CAMCORDER ONE (1) YEAR, EXCEPT
CCD IMAGE SENSOR
CCD IMAGE SENSOR
-SIX (6) MONTHS
DVD/VCR DECK ONE (1) YEAR
ONE (1) YEAR, EXCEPT
DIGITAL STILL CCD IMAGE SENSOR
CAMERA CCD IMAGE SENSOR
-SIX (6) MONTHS
A/V MIXER ONE (1) YEAR
TV/VCR, TV/DVD ONE (1) YEAR,
TV/DVD/VCR EXCEPT CRT
COMBINATION CRT-TWO (2) YEARS
TV/HDR ONE (1) YEAR,
COMBINATION EXCEPT CRT
CRT-TWO (2) YEARS
LABOR
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
CRT- NINETY (90) DAYS
SERVICE CONTACT NUMBER
Carry-In or Mail-In 1-800-211-PANA(7262)
Carry-In or Mail-In 1-800-211-PANA(7262)
Carry-In or Mail-In 1-800-272-7033
1-800-211-PANA(7262)
1-800-211-PANA(7262)
Carry-In or Mail-In
Carry-In: 21" CRT
and Smaller
In-Home or Carry-In:
22" CRT and Larger
In-Home or Carry-In
NINETY (90) DAYS 1-888-843-9788
CRT- NINETY (90) DAYS
Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten (10)
days. Non-rechargeable batteries are not warranted.
"laDe (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days.
Memory cards (if included) - Exchange defective item for new one for ninety (90) days.
In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call toll
free contact number listed above, to locate an authorized PASC Servicenter. Carry-in or mail-in service in Puerto Rico
can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the
Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original
purchase is requires before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship, which occur during normal use and
does not cover normal maintenance, including, but not limited to, video and audio head cleaning. The warranty does
not cover damage which occurs in shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification,
faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer
controls, improper operation, power line surge, improper voltage supply, lightning damage, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PASC
Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, DAMAGE TO RECORDING MEDIA) RESULTING FROM THE USE OF
THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary, from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs
Department at the Panasonic Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP
AS DETERMINED BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED.
COSTS OF SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER.
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