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User’s Manual for the Wireless Digital Media Player MP115
Troubleshooting 6-3
November 2004 202-10038-01
• If your access point is configured to disable broadcast of SSID, the MP115 will not be able to
detect it. You will need to manually configure your wireless settings as described in
“Manually
Setting Wireless Configuration for Hidden Networks” on page 5-6.
• The MP115 cannot connect to the wireless network while it is connected to the Ethernet
network. Disconnect your Ethernet cable.
IP Address
If the MP115 is unable to receive a valid IP address, try the following:
• Verify that a working DHCP server is on your network. PCs on the network should get IP
addresses in the correct range.
• If you are using a wireless network, verify that the MP115 is associated with the correct SSID.
The SSID that is being used can be displayed by following instructions in
“Manually Setting
Wireless Configuration for Hidden Networks” on page 5-6.
• If you are using a wireless network, verify that the WEP settings on the MP115 match the
settings on your access point. Instructions for setting WEP can be found in
Appendix B,
“Wireless Networking Basics. If you are using a passphrase, note that it is case-sensitive.
Using the WEP Wizard you can view the hex key generated by the passphrase algorithm
directly. This must match the setting on your access point.
Connecting to the Server
If the MP115 cannot find the correct server, try the following:
• Verify that the NETGEAR Media Server is running on your PC. You should be able to see the
icon in the system tray. If it is not on the network, there will be a red bar through the icon.
• Verify that the MP115 and the PC running the Media Server software are on the same subnet
and that they can communicate with each other. In most cases, this means that the first three
fields of the two IP address should be the same. Communication can be verified using the
Windows Ping utility.
1. From the Windows toolbar, click on the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the MP115. Displaying the
IP address is described in IP Address on page 5-2.
PING 192.168.0.2