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Troubleshooting 6-1
November 2004 202-10038-01
Chapter 6
Troubleshooting
This chapter gives information about troubleshooting your Wireless Digital Media Player MP115.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
No Television Display
If the wrong video output is set on the MP115 then the television display will not work. Push the
Disp Sel button on the remote control to cycle through the video output settings. When you have
reached the correct setting, the television display will work. Select that setting and push OK on the
remote control.
Connecting to the MP115
Here are some tips for correcting simple problems that may prevent you from connecting to the
media player.
Problem Recommended Action
MP115 does not respond
to the remote control.
• Check the LED on the front panel of the MP115 to make sure
the power is on.
• Make sure the television is turned on.
• Aim the remote control at the logo on the upper right of the
MP115.
• The LED on the remote control should flash when you push a
button.
— If the LED does not flash, and the batteries are
working, then the remote may be faulty.
— If the LED does flash, reset the MP115
MP115 does not find my
network.
• Make sure the Wireless Network Name (SSID) and
WEP settings of the MP115 and media server match
exactly.
• Restart the media server software, then power cycle the
MP115.