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Limited One Year Warranty
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the
original purchaser to be free from defects in material
and workmanship for a period of one year from the date
of the original purchase.
Dual Electronics Corp. agrees, at our option, during
the warranty period, to repair any defect in material or
workmanship or to furnish an equal new, renewed or
comparable product (whichever is deemed necessary) in
exchange without charges, subject to verification of the
defect or malfunction and proof of the date of purchase.
Subsequent replacement products are warranted for the
balance of the original warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased and
used in the U.S.A.
What is covered? This warranty covers all defects in
material and workmanship in this product. The following
are not covered: installation/removal costs, damage
resulting from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring during
return shipment of the product.
What to do?
1. Before you call for service, check the troubleshooting
guide in your owner’s manual. A slight adjustment of
any custom controls may save you a service call.
2. If you require service during the warranty period,
you must carefully pack the product (preferably in the
original package) and ship it by prepaid transportation
with a copy of the original receipt from the retailer to
an authorized service center.
3. Please describe your problem in writing and include
your name, a return UPS shipping address (P.O. Box
not acceptable), and a daytime phone number with
your shipment.
4. For more information and for the location of the
nearest authorized service center please contact us by
one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation
the implied warranties of merchantability and fitness
for a particular purpose and any obligation, liability,
right, claim or remedy in contract or tort, whether or
not arising from the company’s negligence, actual or
imputed. No person or representative is authorized
to assume for the company any other liability in
connection with the sale of this product. In no event
shall the company be liable for indirect, incidental or
consequential damages.
XDVD8285 WARRANTY