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Introduction | 11
You can purchase optional equipment and genuine Epson ink and paper
from an authorized Epson reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766) or visit www.prographics.epson.com.
In the U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www.epson.ca or 800-807-7766.
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Protection Plan. Dial (888) 377-6611, 6
AM to 6 PM,
Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
Epson also provides technical assistance 24 hours a day through the World
Wide Web. You can reach Epson Support at http://support.epson.com. At
this site, you can download drivers, firmware, and other files, look at product
documentation, access troubleshooting information, and receive technical
advice through e-mail.
SM
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
7800-9800Guide.book Page 11 Monday, April 10, 2006 11:59 AM
