Contacting Customer Support
If your printer is not operating properly and you cannot solve
your problem with the troubleshooting information in this
guide and online help, contact EPSON customer support
services for assistance.
We will be able to help you much more quickly if you are able
to give the exact information indicated below.
Serial number of your printer:
(The serial number label is on the back of the printer.)
Printer model:
Brand and model of your computer:
Printer software version:
(Click
About
on the printer driver’s Main menu.)
Windows version (95, 3.1, NT, etc.) you are using:
Version of software applications you normally use with
your printer:
For United Kingdom and the Republic of Ireland users
If you purchased your printer in the UK or the Republic of
Ireland, EPSON (UK) LTD provides a range of customer
services and technical support:
World Wide Web
Faxon EPSON Faxback
Bulletin Board Service
Customer and Warranty Support
L
Easter10 Ref. Guide
Rev.C
A5 size Chapter 9
1-07-98 DR, pass 2
9-40
Troubleshooting
