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ViewSonic NMP-500 37 of 38
LIMITED WARRANTY
ViewSonic
®
Limited Warranty Terms and Conditions
How the Viewsonic Standard Limited Warranty works:
ViewSonic Corporation (“ViewSonic”) warrants its products to be free from defects in material and workmanship during
a specified length of time, or “Warranty Period”, as indicated below. If a product proves to be defective in material or
workmanship during the Warranty Period, ViewSonic will, at its sole option, repair or replace the product with a similar
product. Replacement products or parts may include remanufactured or refurbished parts or components. The
replacement product will be covered by the balance of the time remaining on the customer's original ViewSonic
Limited Warranty. This warranty does not cover any software included with the product.
ViewSonic products are manufactured using new materials or new and used materials equivalent to new in
performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be free from
defects in material or workmanship for the remainder of the Limited Warranty Period under proper and/or normal use
of the ViewSonic Product in which they are installed.
During the Limited Warranty Period, ViewSonic will, at its sole discretion, repair or replace the defective component
parts or the ViewSonic product. All component parts or hardware products removed under this Limited Warranty
become the property of ViewSonic. In the unlikely event that your ViewSonic Product has a recurring failure,
ViewSonic will, at its sole discretion, provide you with a replacement unit of ViewSonic's choosing that is similar or
equivalent to your ViewSonic originally purchased product in hardware and/or performance.
How long the warranty is effective:
ViewSonic warrants that its hardware will be free from defects in workmanship and materials, under proper normal
use, and as set forth below:
• Hardware and Power Supplies: One (1) Year
• Accessories, spare parts, and spare kits: Ninety (90) days
The Warranty Period will begin on the date of purchase, and remain effective as specified above. Proof of purchase
and/or receipt will be required for all claims purposes.
Exclusions of Warranty:
The following will immediately and automatically render any and all warranties and/or guarantees, including but not
limited to the ViewSonic Limited Warranty, as void:
1. Any product on which the serial number has been defaced, modified or removed.
2. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, and/or
failure to follow instructions as prescribed by ViewSonic.
3. Repair or attempted repair by someone other than a ViewSonic Licensed Technician.
4. Any damage resulting from shipments not made and/or insured by ViewSonic, and/or shipments made by
ViewSonic for which recipient failed to notify ViewSonic of the damage claim within 48 hours upon receipt.
5. Removal and/or installation of any components not intended or prescribed by ViewSonic.
6. Causes external to the product, such as electric power fluctuations and/or failure.
7. Normal wear and tear.
8. Damage to, or abuse of, the coating on the surface of the display, including but not limited to cosmetic defects
that do not affect functionality.
9. Any other cause which is not related to a manufacturer’s defect.
10. Loss of, or damage to, the covered product due to mishandling, improper packaging by you, alteration, accident,
electrical current fluctuations or failure to follow operating, maintenance or environmental instructions prescribed
in the covered product's User Manual. In the event that ViewSonic determines, in its sole discretion, that the