Filter
Top Products
91
Troubleshooting
Additional Information
Sound
There is no sound. • Re-connect the connecting cord securely.
• The connecting cord is damaged.
• The player is connected to the wrong input jack on the
amplifier (receiver) (page 15).
• The amplifier (receiver) input is not correctly set.
• The player is in pause mode or in Slow-motion Play
mode.
• The player is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL
AUDIO OUT (OPTICAL or COAXIAL) jack, check the
audio settings (page 49).
Sound is noisy. • When playing a CD with DTS sound tracks, noise will
come from the LINE OUT L/R (AUDIO) jacks (page 32)
or DIGITAL OUT (OPTICAL or COAXIAL) jack.
The sound volume is low. • The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “TV
Mode” (page 50).
Operation
The disc does not play. • The disc is turned over.
• Insert the disc with the playback side facing down on the
disc tray.
• The disc is skewed.
• The player cannot play certain discs (page 8).
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player (page 3).
• The player cannot play CD-Rs, CD-RWs, or DVD-Rs that
are not finalized (page 9).
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
The MP3 audio track cannot be
played (page 74).
• The DATA CD is not recorded in the MP3 format that
conforms to ISO9660 Level 1/Level 2 or Joliet.
• The MP3 audio track does not have the extension “.MP3.”
• The data is not formatted in MP3 even though it has the
extension “.MP3.”
• The data is not MPEG1 Audio Layer 3 data.
• The player cannot play audio tracks in MP3PRO format.
The title of the MP3 audio album or
track is not correctly displayed.
• The player can only display numbers and alphabet. Other
characters are displayed as asterisks.
The disc does not start playing from
the beginning.
• Program play, random play, or repeat play, has been
selected (pages 65, 67, 68).
• Resume play has taken effect (page 31).
The player starts playing the disc
automatically.
• The disc features an auto playback function.
Playback stops automatically. • While playing discs with an auto pause signal, the player
stops playback at the auto pause signal.
You cannot perform some functions
such as stop, search, slow-motion
play, repeat play, random play, or
program play.
• Depending on the disc, you may not be able to do some
operations. See the operating manual that comes with the
disc.
Symptom Remedy
continued