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ModelName: Flamingo_E
PartNumber: 4-154-416-11(1)
106
106
Troubleshooting
Connection with a computer
[Connecting] or [Connected USB (MTP)] does not appear when connected to the
computer with the supplied USB cable.
Th
e remaining battery power is insufficient.
C
harge the battery by connecting the player to a running computer for at least 5
minutes.
Th
e USB cable is not connected to a USB connector on your computer properly.
Di
sconnect the USB cable, and then reconnect it.
U
se the supplied USB cable.
A US
B hub is being used.
C
onnecting the player via a USB hub may not work. Connect the player directly
to your computer using the supplied USB cable.
Th
e computer is running another software other than the one used for transferring.
Di
sconnect the USB cable, wait a few minutes, and reconnect it. If the problem
persists, disconnect the USB cable, restart the computer, and then reconnect the
USB cable.
[C
onnecting] or [Connected USB (MTP)] may not appear on the player, depending
on the software environment that is running on your computer.
A
ctivate Windows Media Player, or Windows Explorer.
Th
e USB connector on your computer may have a problem.
C
onnect the player to another USB connector on your computer.
Th
e player is in the status of recording or record pause.
Y
our computer does not recognize the player in the status of recording or record
pause.
Data cannot be transferred to the player from your computer.
T
ransferring may be stopped due to noise, such as static electricity, etc. This
happens to protect data information.
Di
sconnect the player, then reconnect it.
I
f you transfer files by drag-and-drop on a computer that does not have Windows
Media Player 11 installed, only a limited amount of files (AAC, video files, etc.) may
be transferrable by drag-and-drop.
I
nstall Windows Media Player 11 from the Windows Media Player download
site, then transfer files by drag-and-drop again. Before installing Windows Media
Player 11 on your computer, make sure to check whether your software or service
corresponds to Windows Media Player 11. For details on usage, or support on
Windows Media Player, visit the following web site:
http://support.microsoft.com/
Th
e USB cable is not connected to a USB connector on your computer properly.
Di
sconnect the USB cable, and then reconnect it.
Th
ere is not enough free space in the built-in flash memory.
T
ransfer any unnecessary data back to your computer to increase free space.
S
ongs with a limited playing period or play count may not be transferred due to
restrictions set by copyright holders. For details on the settings of each audio file,
contact the distributor.
Continued
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