ModelName: Flamingo_E
PartNumber: 4-154-416-11(1)
100
100
Troubleshooting
Operation
There is no sound.
Th
e volume level is set to zero.
T
urn the volume up (
p. 5).
Th
e headphone plug is not connected properly.
C
onnect the headphone plug properly (
p. 6).
Th
e headphone plug is dirty.
C
lean the headphone plug with a soft dry cloth.
N
o songs or videos are stored on the player.
F
ollow the instructions in the displayed message, and transfer songs or videos
from the computer.
There is no sound from the built-in speakers.
Th
e output switch is set to the (headphones) position.
S
et the output switch to the (speaker) position (
p. 7).
Th
e remaining battery power is low or insufficient.
I
f the remaining battery power is low or insufficient, sound from the built-in
speakers may not be output though sound from the headphones may be output.
In this case, charge the battery by connecting the player to a running computer
(
p
. 18).
Th
e volume level is set to low.
S
ound from the built-in speakers may be hard to listen to due to surrounding
noise. In this case, turn the volume up (
p
. 5).
Data cannot be played.
Th
e battery is consumed.
C
harge the battery fully (
p. 18).
I
f the player does not react, even after charging the battery, press the RESET
button to reset the player (
p
. 99).
N
o data is stored on the player.
F
ollow the instructions in the message, and transfer data from the computer.
T
ransferred files are not in a playable format. For details, see “Supported file
format” of “Specifications” (
p
. 125).
S
ongs or videos may not be playable, depending on the file format (
p. 125).
P
hotos may not be displayable, depending on their file size or file format (
p
. 125).
Th
e playback limitation period of the song has expired due to subscription
conditions, etc.
S
ongs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
A
fter transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player (
p
. 29, 34).
Continued
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