Filter
Top Products
NWZ-E435F / E436F / E438F.GB. 4-109-569-11 (1)
Troubleshooting
101
101
Symptom Cause/Remedy
Data cannot be
transferred to the player
from your computer.
T
ra
nsferring may be stopped due to noise such as
static electricity, etc. This happens to protect data
information.
Di
s
connect the player, then reconnect it.
If y
ou transfer files by dragging and dropping on
some computers that do not have Windows Media
Player 11 installed, there may be limited files (AAC,
video files, etc.) that can be transferred by dragging
and dropping.
I
n
stall Windows Media Player 11 from the
supplied CD-ROM, then transfer files by dragging
and dropping again. Before installing the bundled
Windows Media Player 11 on your computer,
make sure to check whether your software or
service corresponds to Windows Media Player 11.
For details on usage, or support on Windows
Media Player, visit the following web site:
http://support.microsoft.com/
Th
e US
B cable is not connected to a USB port on
your computer properly.
Dis
connect the USB cable, and then reconnect it.
Ther
e is not enough free space in the built-in flash
memory.
Tra
nsfer any unnecessary data back to your
computer to increase free space.
So
ngs with a limited playing period or playing count
may not be transferred due to restrictions set by
copyright holders. For details on the settings of each
audio file, contact the distributor.
A
b
normal data exists on the player.
Tra
nsfer usable files back to your computer and
format the built-in flash memory on the player
(
page 83).
Continued
Connection with a computer (continued)
Table of
Contents
Menu
Index