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NW-E013/E015/E016/E013F/E015F/E016F.GB 3-093-019-11(1)
80
80
Troubleshooting
Symptom Cause/Remedy
The player becomes
unstable while it is
connected to the
computer.
A USB hub or USB extension cable is being used.
Connecting the player via a USB hub or dedicated
USB extension cable may not work. Connect the
player directly to a USB port on your computer.
FM Tuner (NW-E013F/E015F/E016F only)
Symptom Cause/Remedy
You cannot hear the FM
broadcast well.
The receiving frequency is not fully tuned in.
Select the frequency manually to improve
reception (
page 61).
Reception is weak and
sound quality is poor.
The radio signal is weak.
Listen to the FM broadcast near a window since
the signal may be weak inside buildings or
vehicles.
The headphone cord does not extend enough.
The headphone cord functions as an antenna.
Extend the headphone cord as far as possible.
The FM broadcast is
affected by interference.
An apparatus emitting radio signals, such as a
mobile phone is being used near the player.
When using such apparatus as mobile phones,
keep them away from the player.
Other
Symptom Cause/Remedy
There is no beep sound
when the player is
operated.
“Beep” is set to “Beep OFF.”
Set “Beep” to “Beep ON” (
page 45).
The player gets warm.
The player may be warm when the battery is being
charged and just after charging. The player also may
get warm when a large amount of data is transferred.
This behavior is normal and not cause for concern.
Set the player aside for a while to allow it to cool
down.
The date and time have
been reset.
If you left the player for a while with the battery
used up, the date and time may be reset.
This is not a malfunction. Charge the battery
until appears on the screen (
page 66)
and set the date and time again (
page 46).
Connection with the computer/SonicStage (continued)
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