Filter
Top Products
NW-E013/E015/E016/E013F/E015F/E016F.GB 3-093-019-11(1)
79
79
Troubleshooting
Symptom Cause/Remedy
Audio data cannot be
transferred to the player
from your computer.
The player’s USB connector is not connected to a USB
port on your computer properly. Make sure that “DATA
ACCESS” or “USB CONNECT” appears on the display.
Disconnect the player, and then reconnect it.
There is not enough free space in the built-in flash memory.
Connect the player to the computer and delete
any unnecessary songs using SonicStage to
increase free space on the player.
You have already transferred over 65,535 songs or over
8,192 playlists to the built-in flash memory, or you are
trying to transfer a playlist that contains over 999 songs.
Songs with a limited playing period or playing count
may not be transferred due to restrictions set by
copyright holders. For details on the settings of each
audio file, contact the distributor.
Copyright-protected WMA and AAC files imported
from CDs, etc., to your computer using a non-
SonicStage application cannot be transferred because
they are incompatible with the SonicStage format.
Abnormal data exists on the player.
Return your necessary data back to SonicStage
and format the player (
page 57).
You are not using the supplied SonicStage software.
Install the supplied SonicStage software.
Audio data from CDs, etc., is damaged.
Connect the player to the computer and delete
any songs that are damaged using SonicStage, and
then import and transfer them to the player again.
When importing audio data, close any other
applications to avoid data damage.
Only a small number of
songs can be transferred
to the player.
There is not enough free space in the built-in flash memory.
Connect the player to the computer and delete
any unnecessary songs using SonicStage to
increase free space on the player.
Non-audio data is stored in the built-in flash memory.
Move non-audio data to the computer to increase free space.
Audio data cannot be
transferred back to your
computer from the
player.
The computer you are trying to transfer songs to is
not the same computer from which the songs were
originally transferred.
Songs can be transferred only to the computer
that they originally came from. If songs cannot be
transferred back to the computer and you want to
delete songs on the player, select songs on the
SonicStage software and click to delete them.
The audio data has been deleted from the computer
you used to transfer to the player.
The audio data cannot be transferred back to your
computer if the song is deleted from the computer
used to transfer to the player.
Continued
Connection with the computer/SonicStage (continued)
Table of
Contents
Index
Menu