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NWD-B103 / B105 / B103F / B105F. GB. 3-210-125-14(1)
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NWD-B103 / B105 / B103F / B105F. GB. 3-210-125-14(1)
Troubleshooting (continued)
Symptom Cause/Remedy
The player is not recognized by
the computer when it is
connected to the computer.
• The player’s USB connector is not connected to a USB port on
your computer properly.
Disconnect the player, and then reconnect it.
• A USB hub is being used.
Connect the player directly to a USB port as connection via a
USB hub may not work. However, a USB hub that supplies
power can be used.
• The USB port on your computer may have a problem. Connect
the player’s USB connector to another USB port on your
computer.
Audio files cannot be transferred
to the player from your computer.
• The player’s USB connector is not connected to a USB port on
your computer properly. Make sure that “DATA ACCESS” or
“USB CONNECT” appears on the display.
Disconnect the player, and then reconnect it.
• There is not enough free space in the built-in flash memory.
Delete unnecessary songs to increase free space.
• Abnormal file(s) exists on the player.
Transfer your necessary files back to your computer and
format the player (
page 42).
• An audio file is damaged.
Delete the audio file then transfer it again. When transferring
the audio file, close any other applications to avoid file
damage.
Symptom Cause/Remedy
Only a small number of songs
can be transferred to the player.
• There is not enough free space in the built-in flash memory.
Delete unnecessary songs to increase free space.
• Non-audio data is stored in the built-in flash memory.
Move non-audio files to the computer to increase free space.
The player becomes unstable
while it is connected to the
computer.
• A USB hub is being used.
Connect the player directly to a USB port as connection via a
USB hub may not work. However, a USB hub that supplies
power can be used.
FM Tuner (NWD-B103F/B105F only)
Symptom Cause/Remedy
You cannot hear the FM
broadcast well.
• The receiving frequency is not fully tuned in.
Select the frequency manually to improve reception (
page
27).
Reception is weak and sound
quality is poor.
• The radio signal is weak.
Listen to the FM broadcast near a window since the signal
may be weak inside buildings or vehicles.
• The headphone cord is not extended enough.
The headphone cord functions as an antenna. Extend the
headphone cord as far as possible.
The FM broadcast is affected by
interference.
• A device emitting radio signals, such as a mobile phone is being
used near the player.
When using such devices as mobile phones, keep them away
from the player.
Connection with the computer/“Auto Transfer” software (continued)
Continued
Troubleshooting