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Service and Warranty Information
This chapter provides information about how to get support for your player and the
terms of your warranty.
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips, FAQ, and
Troubleshooting section.
If you have questions about the use or features of your player, please call the SanDisk
Technical Support Center at 1-866-SanDisk (1-866-726-3475), or fill out an on-line
support request at
http://www.sandisk.com/retail/support.asp.
If you have questions about our partner services, please call their Technical Support
Center.
When you call or contact us for support, please include as much information as you
can from your packaging material. This will allow us to help you more quickly.
Learn More
You also can visit us on the web at http://www.sandisk.com to learn more about your
player as well as other SanDisk products.
SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and
manufacture and will substantially conform to the published specifications under
normal use for one year from your date of purchase, subject to the conditions below.
This warranty is provided to the original end user purchasing from SanDisk or an
authorized reseller, and is not transferable. Proof of purchase may be required.
SanDisk is not responsible for any failure or defect caused by any third party product
or component, whether authorized or not. This warranty does not apply to any third
party software provided with the product and you are responsible for all service and
repair needed for such software. This warranty is void if the product is not used in