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Question: Why does my photo not display in full screen?
Answer: Try cropping your pictures to 128x64 with a photo editing software
package prior to converting if you wish to display in full screen.
Question: Why should I update the firmware?
Answer: You should always update the player to the latest firmware to ensure that it
functions correctly and has all the latest features. This is especially important if you
are using a music subscription service.
Question: How do I access the player microSD card from my computer?
Answer: There is no need to change any settings. To access the card from the
computer ensure the Sansa e200R Rhapsody is set to Rhapsody USB mode (in
settings), open up My Computer, and your card should show up as a Removable Disk.
Question: How can I use non-supported file types with my player?
Answer: First you must convert the songs to a supported format. Then you can
transfer the songs to the player. Rhapsody Media Player will do this automatically, or
you can use the Sansa Media Converter to convert the files manually.
Question: In MTP mode, how do I drag files to the player?
Answer: As long as the files are a supported file type, they can be dragged into the
Sansa e200R Rhapsody /Media/Music folder. An alternative is to switch the player to
Rhapsody mode. Then the files can be dragged or copied to the Removable Disk/Music
directory.
Question: Is the player compatible with podcasts?
Answer: As long as the podcasts are in a supported file format and an appropriate bit
rate (32-320 kbps), then the player should be capable of playing the files.
Question: Why does my player say unknown artist/album?
Answer: Normally this is because the ID3 tags are missing information. In Rhapsody,
open My Library, right-click the song and select Edit Track Info to enter Artist, Album,
Song Title, Track Number, Genre, and Year and other information.
OR
On the computer, right-click the song and choose Properties, then the Summary tab
and click Advanced. Then you can input the data such as Artist, Album, Song Title,