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84 _ troubleshooting
PROBLEM SOLUTION
Battery life differs from
what is stated in the
manual.
• The battery life can vary depending on the
sound mode and display settings.
• Battery life may be shortened when the player
is left for extended periods in low or high
temperatures.
EmoDio Program
Malfunction
• Check if your PC meets the basic system
requirements.
Connection to your PC
is disabled.
• Check if the USB cable is correctly connected
and try again.
• Run Windows Update on your PC. Select Key
Updates and Service Packs, then update all.
Reboot your PC and reconnect.
The fi le transfer rate is
too slow.
• If you are running multiple programs including
<EmoDio> on your PC, the fi le transfer rate will
be slow. Exit unnecessary programs and try
transferring again.
Player isn’t playing. • Check if the available fi le has been saved in
the memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.
File upload doesn’t
work.
• Check if the USB cable is securely connected.
Reconnect if necessary.
• Check if the memory is full.
• Press the Reset hole.