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88 _ troubleshooting
troubleshooting
If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM SOLUTION
Power will not turn on.
• Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.
• Press the Reset hole.
Buttons do not work.
• Check if the [ ] switch is pushed
upwards as it will lock the buttons.
• Check if you pressed the right button, then
press again.
• Press the Reset hole.
The screen will not
turn on.
• The screen may not be visible under direct
sunlight.
• If <Display Off> is selected from <
Settings>
ĺ <Display>, the screen display can be
turned off. Tap any button and see if it turns on.