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Rio Karma
Chapter 6 Help
:: Troubleshooting
Customer Service Information
The FAQs below will help you solve common issues with your player. If you do not find the answers you need here,
you can contact our Customer Service Department via any of the following methods:
Web: www.rioaudio.com/support
Technical Support Telephone: (206) 515-1400
Customer Support Telephone: (800) 468-5846
With every Rio product you receive the following support services:
• Unlimited access to the Rio web-based technical information resources, available 24 hours a day every day at
www.rioaudio.com/support. Here you will find FAQ files, product updates, and other useful information.
• Unlimited e-mail support for the duration of your Rio product hardware warranty period.
• Access to the latest software updates and enhancements for Rio products via our website.