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RQT6457
Reference
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@
panasonic.com, or web site (http://www.panasonic.com/sd).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.
ca), or an authorized Servicentre close to you.
In other areas, consult your dealer.
Reference pages are shown as black circled numbers (9).
≥The hold function is on. 9
≥The disc or card isn’t correctly set. 9
≥The batteries are depleted. If not, try reinserting them.
≥The AC adaptor isn’t connected fully. 7
≥The disc or card is scratched or dirty. Replace the disc or card if it is
scratched.
≥There is moisture on the disc or card. Wipe dry.
≥There is moisture on the lens. Wait for about an hour and then try again.
If the unit malfunctions or freezes during use, disconnect the power
sources (the AC adaptor or batteries).
Re-connect the power source and continue operation.
≥You aren’t using the special rechargeable batteries. 5
≥Make sure the card has tracks recorded on it. “NO TRACK” appears if the
card is blank.
≥The CD play mode may be set to play tracks randomly. ;
≥The resume function has worked. :
≥Raise the volume. :
≥Ensure the plugs are inserted fully.
≥Wipe the plugs clean with a soft cloth.
≥Separate this unit from mobile telephones.
≥Release the write-protect switch. 8
≥Ensure connections to other equipment are correct. >
≥The titles exceed the 60-character limit of this unit. @
≥This unit cannot display some characters entered with computers and
other equipment. “∑” is displayed.
No operation.
Cannot recharge the batteries.
Cannot play tracks on an SD
card.
Play doesn’t start from the first
track.
No sound or there is a lot of
noise.
No recording or editing.
Titles are cutoff or not
displayed correctly.
Maintenance
Air blower for
camera lens
Lens
If the surfaces are dirty
The surface of the cabinet is polished.
Use the included cloth to clean it.
Never use alcohol, paint thinner or benzine to clean this
unit.
Maintaining the lens
Open the lid and clean the lens as shown in the figure.
Use a cotton swab to gently wipe off any finger-prints.
Recommended product: Lens cleaner kit (SZZP1038C)