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Troubleshooting
—Continued
DVD Player
Buttons on the DV-SP501
and remote controller don’t
work?
Power supply voltage fluctuations and
other anomalies, such as static electricity,
can interfere with normal operation.
Turn off the DV-SP501, wait five seconds, then
turn it on again. If that doesn’t resolve the issue,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try again.
No sound?
The 96 kHz PCM Out setting is set to
“96 kHz.”
Change the 96 kHz PCM Out setting to “96 kHz >
48 kHz,” or use analog connections (page 44).
The Digital Out setting is set to “Off.” Change the Digital Out setting to “On” (page 44).
The wrong input source is selected on
your TV, hi-fi amp, or AV receiver.
On your TV, hi-fi amp, or AV receiver, select the
input to which the DV-SP501 is connected.
The audio cable is not connected properly.
Check the audio cable and correct as necessary
(page 21).
The TV, hi-fi amp, or AV receiver con-
nected to the DV-SP501’s audio outputs is
either not on or its volume is turned
down.
Turn on the TV, hi-fi amp, or AV receiver and set
its volume as appropriate.
A DV-SP501 Digital Audio Out setting is
set incorrectly.
Check the Digital Audio Out settings and correct
as necessary (page 44).
Playback is paused. Resume playback (page 27).
The DVD-Video disc or CD uses the DTS
audio format and you are using the analog
outputs.
DTS audio is only output by the digital outputs. To
play DTS material you need to connect one of the
DV-SP501’s digital outputs to a digital input on a
hi-fi amp or AV receiver that has a DTS decoder
built-in (page 21).
The picture appears
stretched or the wrong
shape?
The TV Screen setting is wrong.
Set the TV Screen setting to match the aspect ratio
of your TV (page 45).
Your TV is connected with an S-Video
cable.
If you’ve used an S-Video cable to connect your
TV, in some cases the picture may appear
stretched. In this case, try changing the S-Video
Out setting to “S1” (page 46).
Audio CD playback skips or
jumps or is noisy?
The loaded audio CD uses copy control.
Copy-controlled CDs are special discs that don’t
conform to the audio CD standard and, therefore,
may not work properly with the DV-SP501.
An audio CD is loaded but
the DV-SP501 displays “NO
DISC”?
The first track doesn’t play?
Locating a specific point
takes longer than usual?
Playback starts in the mid-
dle of a track?
Some sections of a track are
skipped?
Playback stops in the mid-
dle of a track?
The DV-SP501 displays the
wrong messages?
Some MP3 files don’t play?
MP3 files without a “.mp3” or “.MP3” file-
name extension are not recognized.
Use the correct filename extension (page 9).
The MP3 disc contains over 499 folders
and 999 files.
The DV-SP501 recognizes only the first 499 fold-
ers and 999 files. Folders in excess of this aren’t rec-
ognized and cannot be played (page 9).
The MP3 disc is a multisession disc.
The DV-SP501 doesn’t fully support multisession
discs. Only files in the first session can be played
(page 9).