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Frequently Asked Questions
This section covers common problems you might encounter or questions
you might have while using your Dell DJ. If you have a problem that is not
addressed in this chapter, visit
support.dell.com
for more information.
Installation
I can’t install the Dell DJ software on my computer, which has Microsoft
®
Windows
®
95 or Windows 98 installed on it. The installation stops
halfway.
You cannot install the Dell DJ software on a computer with Windows 98 or
Windows 95.
Upgrade your computer’s operating system to Windows XP or Windows
2000 before attempting to install the Dell DJ.
My Dell DJ is not recognized by Musicmatch or Dell DJ Explorer, after
installing the software from the Dell DJ™/Dell Pocket DJ™ Product
Software CD.
In Musicmatch or Dell DJ Explorer, I can’t see my Dell DJ.
Your Dell DJ was probably connected to your computer during the installation.
Your Dell DJ may not be properly connected to your computer.
Disconnect your Dell DJ and restart your computer. You may also have to
re-install the software from the
Dell DJ™/Dell Pocket DJ™ Product Software
CD. Be sure to follow the installation steps carefully. Do not connect your
Dell DJ to your computer during software installation.
NOTE: During installation, if you choose not to install Musicmatch from the
Dell DJ™/Dell Pocket DJ™ Product Software CD, you must still install the
Musicmatch plug-in, when prompted, in order to use Musicmatch with the Dell
DJ. See "Installing Software" on page 12.