FAQs and Troubleshooting C-7
Error Diagrams
If an error occurs, you may see any one of the following diagrams, indicating
the general nature of the problem.
Diagram Likely Causes Suggested Action
❍ unexpected power
loss while saving
settings
❍ download a newer
firmware version
❍ reload firmware
❍ call Technical Support
❍ physical defects
❍ numerous high-
impact shocks
❍ call Technical Support
❍ battery is too
depleted, player
cannot start up
❍ recharge the battery
❍ use DC power
❍ firmware corruption
❍ see actions for firmware
problems
❍ unexpected power
loss during audio file
transfer
❍ allow firmware to
complete the rebuilding
of the library