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Notes, FAQ and Troubleshooting Tips44
Why do different songs have different sound volumes?
Because the parameter of the volume level when recording each song may not be the same,
the volume level of different songs are different.
The file size is smaller than the free memory available in my player, but I still cannot tranfer it to
my player
The Joybee 150 Digital Audio Player allocates memory in cluster of 16KB or 32KB. A file of 1
Byte also occupies one cluster, so a file of a size smaller than the free memory available might
not be transffered to the player.
Why is the memory capacity shown in the player smaller than that in the specifications chart?
The player needs some memory space to store fonts and other system data, therefore the
usable memory is smaller than its full capacity.
How can I get the updated firmware and fonts data?
You can go to BenQ website at http://www.BenQ.com to donwload these data when they are
available.
The Joybee 150 Digital Audio Player does not start up!
Check the following:
Make sure if you have accidentally disconnected the player from the computer when
updating firmware.
Physical damages in the flash memory may result in this problem.
The battery power is too low.
Solutions:
Press and hold the VOL- button while moving the power switch to the ON position and
keep this status for 5 seconds. Then, connect the player to the computer using the USB
cable, open the MP3 Update software and perform firmware upfate.
When the memory self-diagnosis procedure is carried out when you turn on the player,
the message "INT Not Formated” followed by "Format? Yes No" will appear on the display
when physical damages are found in the flash memory. If Y
Y
ES is selected, the system will
start formatting the flash memory. If N
N
o is selected, the player will be turned off
automatically and the problem will still persist.
Recharge the battery.