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Troubleshooting
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Troubleshooting
Problems and Solutions
Ifanytroubleoccurs,firstcheckthefollowingtableforpossibleproblems.
• Somefunctionsofthisunitmaybedisabledbysomesettingsmadeonthisunit.
• Whatmightseemtobeamalfunctioninyourunitmayjustbetheresultofslightmisoperation
ormiswiring.
About settings
Problem Reason Solution
•Cannotsetupthesubwoofer.
•Cannotsetupsubwooferphase.
•Nooutputfromthesubwoofer.
•Cannotsetupthelowpassfilter.
•Cannotsetupthehighpassfilter.
Subwooferisnotset
toon.
Setthesubwoofertoon.
SeeSpeaker setup (P.95).
Thedualzonefunction
isenabled.
Setthedualzonefunctiontooff.
SeeZone Control (P.102).
•Cannotselecttheoutput
destinationofthesubsourcein
thedualzone.
•Cannotadjustthevolumeofthe
rearspeakers.
Thedualzonefunction
isdisabled.
Setthedualzonefunctiontoon.
SeeZone Control (P.102).
•Cannotsetuptheequalizer.
•Cannotsetupthecrossover
network.
Thedualzonefunction
isenabled.
Setthedualzonefunctiontooff.
SeeZone Control (P.102).
“DSPSelect”issetto
“Bypass”.
Set“DSPSelect”to“Through”.
SeeDSP select (P.98).
About audio operations
Problem Reason Solution
Radioreceptionispoor. Thecarantennaisnot
extended.
Pullouttheantennaalltheway.
Theantennacontrol
wireisnotconnected.
Connectthewirecorrectly.
See“Connection”intheQuickStartGuide.
Cannotplayaudiofilesstoredin
adisc.
“CDRead”issetto“2”.
Set“CDRead”to“1”.
SeeDisc setup (P.30).
Cannotselectafolder. Therandomplay
functionisenabled.
Turnofftherandomfunction.
Cannotperformrepeatplay
duringVCDplayback.
ThePBCfunctionis
enabled.
TurnoffthePBCfunction.
Thespecifieddiscdoesnotplay,
butanotheroneplaysinstead.
Thediscisquitedirty.
Cleanthedisc.
SeePrecautions on handling discs (P.4).
Thediscisseverely
scratched.
Tryanotherdiscinstead.
Thesoundskipswhenanaudio
fileisbeingplayed.
Thediscisscratched
ordirty.
Cleanthedisc.
SeePrecautions on handling discs
(P.4).
Therecording
conditionisbad.
Recordthefileagainoruseanotherdisc.
Troubleshooting
Other
Problem Reason Solution
TheTouchSensorTonedoesn’t
sound.
Thepreoutjackisbeing
used.
TheTouchSensorTonecannotbeoutput
fromthepreoutjack.
Error Messages
Whenyoufailtooperatetheunitcorrectly,thecauseofthefailureappearsasthemessageon
thescreen.
Error Message Cause Solution
Protect Protectivecircuithasbeenactivated
becauseaspeakercordhasshorted
orithascomeincontactwiththe
carchassis.
Wireorinsulatethespeakercordas
appropriateandthenpushthe<Reset>
button(P.115).
HotError Whentheinternaltemperatureof
thisunitrisesto60°Cormore,the
protectioncircuitisactivatedand
youmaynotbeabletooperate
theunit.
Usetheunitagainafterreducingthe
temperatureoftheunit.
MechaError Thediscplayerismalfunctioning. Ejectthediscandtryinsertingitagain.Contact
theKenwooddealerifthisindicatorcontinues
blinkingorthedisccannotbeejected.
DiscError Anunplayablediscisinserted.
Changethedisc.
SeePlayable Media and Files (P.116).
ReadError Thediscisquitedirty.
Cleanthedisc.
SeePrecautions on handling discs (P.4).
Discisupsidedown. Loadthediscwiththelabeledsideup.
RegionCode
Error
Thediscyouwantedtoplayhasa
regioncodethatcannotbeplayed
withthisunit.
SeeRegion Codes in the World (P.121)or
tryanotherdisc.
ParentalLevel
Error
Thediscyouwantedtoplayhasa
higherlevelthantheparentallevel
youset.
Settheparentallevel.
SeeParental level (P.29).
Error07–67 Theunitisnotoperatingcorrectly
duetosomereasonorother.
Pushtheunit’sResetbutton.Ifthe“Error
07−67”messagedoesnotdisappear,seeyour
nearestKenwooddealer.
NoDevice
(USBdevice,
Bluetooth
audioplayer)
TheUSBdeviceisselectedasa
sourcealthoughnoUSBdeviceis
connected.
Changethesourcetoanysourceotherthan
USB/iPod.ConnectaUSBdevice,andchange
thesourcetoUSBagain.
Disconnected
(iPod)
TheiPod/Bluetoothaudioplayer
isselectedasasourcealthough
noiPod/Bluetoothaudioplayeris
connected.
Changethesourcetoanysourceotherthan
iPod/Bluetooth.ConnectaniPod/Bluetooth
audioplayer,andchangethesourcetoiPod/
Bluetoothagain.
NoMediafile
(USBdevice)
TheconnectedUSBdevicecontains
noplayableaudiofile.Mediawas
playedthatdoesn’thavedata
recordedthattheunitcanplay.
SeePlayable Media and Files (P.116)and
tryanotherUSBdevice.