Advanced Call Handling
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 15
Tips
• When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any
of the following are true:
Switch an in-progress call
between your desk phone
and mobile phone
See Switching an In-Progress Call to Another Phone, page 9.
Put a call that has been
picked up on your mobile
phone on hold
1. Press the Enterprise Hold (name may vary) softkey.
The other party is placed on hold.
2. On your mobile phone, press the Resume (name may vary) softkey.
See Switching an In-Progress Call to Another Phone, page 9.
Connect to Mobile Voice
Access
1. From any phone, dial your assigned Mobile Voice Access number.
2. Enter the number you are calling from, if prompted, and your PIN.
Turn on Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice Access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 2 to activate Mobile Connect.
4. Choose whether to turn on Mobile Connect for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1, then the remote destination you want to
add, followed by #.
Make a call from your
mobile phone
See Placing a Call—Additional Options, page 2.
Turn off Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice Access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 3 to disable Mobile Connect.
4. Choose whether to turn off Mobile Connect for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1, then the remote destination you want to
add, followed by #.
Turn on or off Mobile
Connect access to all your
remote destinations from
your desk phone
1. Press Mobility to display the current remote destination status
(Enabled or Disabled).
2. Press Select to change the status.
3. Press Exit.
If you want to... Then...
