18 OL-22333-01
• Listen to the caller with microphone muted (you can hear the caller, but the caller cannot
hear you).
• End the intercom call by pressing the EndCall softkey with the intercom call in focus. Do this if
you do not want to hear the message.
• Talk to the caller by pressing the active intercom button and using either the handset, headset or
speaker. The intercom call becomes a two-way connection so that you can converse with the caller.
When using the intercom feature, be aware of the following:
• From an intercom line, you can only dial other intercom lines.
• You can use only one intercom line at a time.
• When your active call is being monitored or recorded, you can receive or place intercom calls.
• You cannot place an intercom call on hold.
If you log into the same phone on a daily basis using your Cisco Extension Mobility profile, ensure
that your system administrator assigns to this profile the phone button template that contains intercom
information and assigns the phone as the default intercom device for the intercom line.
If you want to... Then...
Place an intercom call to a
preconfigured intercom target
Press (intercom target line) and, after you hear the
intercom-alert tone, begin speaking.
Place an intercom call to any
intercom number
Press (intercom line). Enter the intercom target number or
press a speed-dial number for your target. After you hear the
intercom-alert tone, begin speaking.
Receive an intercom call When you hear the intercom-alert tone, handle the call in one of
these ways:
• Listen to the message in one-way audio.
• Speak to the caller by pressing (active intercom line).
• Press EndCall with the intercom call in focus.
