An Overview of Your Phone
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5
Understanding Lines and Calls
The terms lines and calls can be easily confused.
• Lines—Each line corresponds to a directory number or intercom number that others can use to
call you. Your phone can support up to six lines, depending on your phone and configuration. To
see how many lines you have, look at the right side of your phone screen. You have as many lines
as you have directory numbers and phone line icons: .
• Calls—Each line can support multiple calls. By default, your phone supports four connected calls
per line, but your system administrator can adjust this number according to your needs. Only one
call can be active at any time; other calls are automatically placed on hold.
7
Settings button Opens and closes the Settings menu. Use the
button to change phone screen contrast and
ring settings.
Changing Phone Settings,
page 1
8
Services button Opens and closes the Services menu. Using the User Options Web
Pages, page 1
9
Volume button Controls the handset, headset, and
speakerphone volume (off hook) and the
ringer volume (on hook).
Using a Handset, Headset, and
Speakerphone, page 1
10
Speaker button Toggles the speakerphone on or off. When
the speakerphone is on, the button is lit.
Using a Handset, Headset, and
Speakerphone, page 1
11
Mute button Toggles the microphone on or off. When
the microphone is muted, the button is lit.
Using Mute, page 8
12
Headset button Toggles the headset on or off. When the
headset is on, the button is lit.
Using a Handset, Headset, and
Speakerphone, page 1
13
Navigation button Enables you to scroll through menus and
highlight items. When the phone is on
hook, displays phone numbers from your
Placed Calls log.
Using Call Logs, page 1
14
Keypad Enables you to dial phone numbers, enter
letters, and choose menu items.
Basic Call Handling, page 1
15
Softkey buttons Each button activates a softkey option
(displayed on your phone screen).
Understanding Phone Screen
Features, page 7
16
Handset light strip Indicates an incoming call or new
voice message.
Accessing Voice Messages,
page 1
Item Description For more information, see...
