Advanced Call Handling
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 7
Preventing Others from Viewing or Barging a Shared-Line Call
If you share a phone line, you can use the Privacy feature to prevent others who share the line from
viewing or barging (adding themselves to) your calls.
Tips
• If the phone that shares your line has Privacy enabled, you can make and receive calls using the
shared line as usual.
• The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple
shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your
shared lines.
Using BLF to Determine a Line State
Busy Lamp Field (BLF) features allow you to view the state of a phone line that is associated with a
speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer
a ringing call for the line that you are monitoring. Your system administrator determines which
BLF features are configured for your phone.
If you want to... Then...
Prevent others from viewing or
barging calls on a shared line
1. Press Private .
2. To verify that Privacy is on, look for the Privacy-enabled
icon next to an amber line button .
Allow others to view or barge calls
on a shared line
1. Press Private .
2. To verify that Privacy is off, look for the Privacy-disabled
icon next to an unlit line button .
If you want to... Then...
See the state of a
line listed in a call
log or directory
Look for one of these BLF indicators next to the line number:
Line is in-use.
Line is idle.
Line is in Do Not Disturb state.
BLF indicator unavailable for this line.
