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Trouble Shooting
No Television display or Poor quality image.
1. Make sure your TV is turned on and switched to the correct input.
2. Make sure Media Player is turned on and switched to the correct TV mode.
If the TV Mode that you are using is not correct one for your television, you may not be able to
see any image displayed. To fix this problem, push “Output” key on the remote control. You can
cycle through each of the possible TV modes to find and select the correct one.
3. Make sure you are using the correct video cables and that they are connected firmly to Media
Player and to your TV.
4. The Power cords for Media Player and your TV are securely connected to a working power
source.
Unstable Display with 1080p24 films
For some video film which is with 24 frames per second, you may see poor quality on the display.
Please select 1080p24 as the TV output mode, or turn on “Auto Sync” function.
No Audio Output with with DTS encoded films
Media Player does not decode audio with DTS format, but pass through to S/PDIF for
external AV amplifier. For the films with DTS sound tracks, pls enable ‘Digital Audio Output’ and use
an external decoder.
Media Player does not find my network.
If you use wireless networks, make sure that the Wireless Network Name (SSID) and the
security settings of Media Player and media server match exactly. If you use wired network, make
sure the cable is connected correctly.
Digital Media Server can only be seen for a short time
Some firewall or antivirus software may cause failures of the UPnP communications between
Media Player and Digital Media Server. Please configure your firewall setting to allow the
access of “UPnP” and Digital Media Server. Or you may disable the firewall or antivirus
applications while using Digital Media Server!
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