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• During recording, if the remaining battery capacity goes below 10% the MP850 will automatically
save the recording.
Track playback sounds intermittent
Plug the earphones into the earphones jack again to make sure they are properly connected.
MP850 Powers OFF automatically
MP850 features a SLEEP Mode, which acts as a Power Saving feature. You can preset your MP850 to
Power OFF automatically after 15, 30, or 60 minutes. Please refer to the “Sleep” section in SETTINGS.
MP850 just isn’t working properly
If your MP850 ever stops working properly, or locks up, try Powering it ON and OFF a few times, if this does
not correct the problem you can Reset the unit by pressing the “Reset” button for 3 to 5 seconds.
Cannot find the file that was just copied to the MP850
Re-copy the file and refer to the “Disconnecting from a Computer” section to remove the MP850 after the
copy process is completed.
A File that was just deleted still appears
Re-delete the file and refer to the “Disconnecting from a Computer” section to remove the MP850 after the
delete process is completed.
MP850 cannot operate after formatting in Windows
®
Formatting the MP850 using the “Quick Format,” or “Full Format” option in Windows
®
erases the default
format of the MP850. To retrieve the default format, you must link to http://www.transcendusa.com/ and
download a Firmware Update for your MP850.
How do I find out what Windows Media Player version I am using?
• Open your Windows Media Player program.
• Click on the “Help” menu and select the “About Windows Media Player” option.
• The version of your Windows Media Player will be displayed on the computer screen.
Cannot listen to DRM music on my MP850
• The MP850 only supports WMA-DRM10 music files, is this the file type you are using?
• You must use Windows Media Player 10 to transfer and synchronize your WMA-DRM10 music files
with the MP850’s MTP Folder.
Cannot play a Video file on my MP850
The MP850 only supports “.MTV” Video files, please see the “Transcend Multimedia Converter” section on
how to convert your videos to the MTV format.
Having problems converting Video files with the Transcend Multimedia Converter
First, download DirectX 9.0 (or later) onto your computer. Next, open the Video file on you computer that you
had a problem converting and try playing it, if the Video does not play, then this means that the Video Codec
you are trying to convert has a compatibility issue with your PC and cannot be converted using the Transcend
Multimedia Converter.