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NWZ-S515/S516/S615F/S616F/S618F.GB.3-219-717-11(1)
Troubleshooting
107
107
Symptom Cause/Remedy
Thumbnails are not
displayed.
Songs do not have cover art information.
Thumbnails are displayed only when songs have
cover art information.
Thumbnail name does not match its video file
(NWZ-S615F/S616F/S618F only), and the video file
is not in the correct location.
Place a JPEG file of the same name as the video
file into the folder under the “VIDEO” folder
(NWZ-S615F/S616F/S618F only).
Some cover art is not displayed, depending on the
thumbnail file format or the cover art’s file format.
Cover art is not
displayed.
Cover art information is not included with the data.
The cover art only appears if the cover art
information is included.
You can set cover art using the supplied Windows
Media Player 11, or another transfer capable
software for setting cover art. For details on
operation, refer to Help of the software or ask its
manufacturer.
Some cover art is not displayed, depending on its
file format.
The player cannot format.
The remaining battery is low or insufficient.
Charge the battery by connecting to the computer
(
page 92).
The player’s power was
inadvertently turned off,
and then on again.
If a malfunction occurs, the player turns off, and
then on again automatically.
Display
Symptom Cause/Remedy
“” appears for a title.
Characters that cannot appear on the player are
included in the title.
Rename the title with appropriate characters on
the computer.
“Unknown” is displayed
for an album or artist
name, etc.
The data has no data information, such as an album
or artist name, etc.
Garbled characters are
displayed.
The wrong language is selected.
Correct the setting of “Language Settings” (
page 90), and then transfer data to the player
again.
The screen darkens while
displaying a photo.
There was no operation attempted for the time
selected in “Screensaver Timing” (
page 79).
Press any button.
Continued
Operation (continued)
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