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NWZ-A826 / A 828 / A829.GB.3-289-807-11(1)
Troubleshooting
141
141
Message Meaning Remedy
Enter Passkey
The Bluetooth device is
requiring entering passkey
to start pairing.
Enter the passkey to
complete the pairing (
page 78).
Firmware update failed.
Updating the firmware
failed to complete.
Follow the instructions
displayed on your
computer to retry
updating the firmware.
Library error encountered. Please
connect to compliant software or
device and transfer again.
The database for songs,
videos or photos is
damaged.
T
ransfer songs, videos,
or photos again.
I
f the remedy above
does not solve the
problem, format the
built-in flash memory
(
page 110), then
transfer the data again.
LOW BATTERY. Please Charge.
The player’s battery is
running low.
Charge the battery (
page 114).
No devices have been paired.
Perform pairing.
The player has not been
paired with any Bluetooth
devices.
Pair the player and the
Bluetooth device (
page
78).
No items found starting with this
letter.
No songs exist that start
with the selected initial
letter, during the “Initial
Search” function.
Press the ///
button to select other
initial letters.
No Library exists. Please connect
to compliant software or device
and transfer again.
Even after data is
transferred, there is no
information about data
transferred to the player.
Transfer the data again to
the player using Windows
Explorer, or another
transfer capable software.
No photos are available for
display.
There are no photos that
can be displayed on the
player.
Transfer photos in a
supported format.
No photos are available for
display. Please connect to
compliant software or device and
transfer photos.
You are trying to display a
photo when there are no
photos stored on the
player.
Transfer photos to the
player.
No playable songs are available.
You are trying to start
playback by selecting
“Play” from the option
menu, but there are no
songs in the selected folder.
Transfer songs in the
supported format, and
start playback.
No playlists available.
Please connect to compliant
software or device and transfer
playlists.
When you select
(Playlists) from the Home
menu, and there are no
playlists on the player, this
message appears.
Transfer playlists to the
player using Windows
Explorer, or another
software for transferring.
Continued
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