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NW-A605 / A607 / A608.GB.2-661-269-14(1)
72
72
Symptom Cause/Remedy
“USB Connect” does not
appear when connected
to the computer with the
USB cable.
• The USB cable is not connected properly.
Disconnect the USB cable, and then reconnect it.
• A USB hub is being used.
Connecting the player via a USB hub may not
work and is not supported. Connect the supplied
USB cable directly to the computer.
• Please wait for the authentication of the CONNECT
Player software.
• Another application is running on the computer.
Disconnect the USB cable, wait a few minutes,
and reconnect the cable. If the problem persists,
disconnect the USB cable, restart the computer,
and then reconnect the USB cable.
• The player USB connection (USB Bus Powered) is
set to “High-Power500mA.”
Set the “USB Bus Powered” to “Low-Power
100mA” (
page 50).
• The installation of the CONNECT Player software
was not successful.
Disconnect the player from your computer, and
reinstall the software using the supplied CD-ROM
(
“Quick Start Guide”). Audio tracks registered
with the earlier installation will be available with
the new CONNECT Player installation.
The player is not
recognized by the
computer when it is
connected to the
computer.
• The USB cable is not connected properly.
Disconnect the USB cable, and then reconnect it.
• A USB hub is being used.
Connecting the player via a USB hub may not
work and is not supported. Connect the supplied
USB cable directly to the computer.
• The installation of the CONNECT Player software
was not successful.
Disconnect the player from your computer, and
reinstall the software using the supplied CD-ROM
(
“Quick Start Guide”). Audio tracks registered
with the earlier installation will be available with
the new CONNECT Player installation.
Connection with the computer/CONNECT Player (continued)
Troubleshooting
Continued
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