117
GB
Troubleshooting
Sound Organizer
Refer to the help files of the Sound Organizer software, too.
Symptom Cause/Remedy
The Sound Organizer
software cannot be installed.
• The free disk or memory space on the computer is too small.
Check the hard disk and memory space.
• You are trying to install the software into the operating system
that the Sound Organizer software does not support. Install the
software into the supported operating system (page 92).
• In Windows XP, you have logged on using a user name belonging
to a user account with limitations. Or in Windows Vista or
Windows 7, you have logged on using a guest account. Make sure
to log on using a user name with computer administrator privileges.
The IC recorder cannot be
properly connected.
• Check that the installation of the software has been successful.
Also check the connection as follows:
– When using an external USB hub, use the supplied USB
connecting cable.
– Disconnect and then connect the IC recorder.
– Connect the IC recorder to another USB port.
• Your computer may be in the system standby/hibernate mode. Do
not let your computer enter into the system standby/hibernate
mode while being connected to the IC recorder.
• Save a backup copy of all of the data stored on the built-in
memory or the memory card, and then format the built-in memory
or the memory card using the formatting function in the menu
(page 80).
Playback sound from the
computer is low./No sound is
emitted from the computer.
• No sound board is installed.
• No speaker is built-in or connected to the computer.
• The volume of the sound is turned down.
• Turn up the volume on the computer. (Refer to the instruction
manual of the computer.)
• The volume of WAV files can be changed and saved using the
“Increase Volume” feature of the Microsoft Sound Recorder.