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This chapter provides information to help you get service and
support for your Sansa
®
Fuze™+ MP3 player.
Chapter 10: Learn More, Service & Warranty Information
10.1. Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips &
Troubleshooting section to see if your question is covered there.
If you have questions about the use or features of your Sansa player as well as other
SanDisk products, please visit our Knowledgebase at www.kb.sandisk.com
or use our “ask a
question links” at:
USA: www.sandisk.com/ask
USA: www.sandisk.com/chat
Worldwide: www.sandisk.com/sandisk-support/contact-us
10.2. SanDisk Limited Warranty
SanDisk warrants to the end user, that this product, excluding content and or software
supplied with or on the product, will be free from material defects in manufacture, will
conform to SanDisk's published product specifications and be fit for normal use during the
Warranty Period specified in the table commencing on the date of purchase provided that
the product is legally placed on the market.
To make a warranty claim, please go to www.sandisk.com/ask
or www.sandisk.com/chat for
US and kb.sandisk.com
for Worldwide, simply select your language preference at the
upper right of the page within the Warranty Period. In addition, provide proof of purchase
(showing date, place of purchase and name of reseller), product name, type and number.
You may return the product after first obtaining a Return Material Authorization number and
following any other guidelines listed. For further information see www.sandisk.com
and
select "support".
SanDisk may at its option repair this product or provide you with an equivalent product; and
if unable to repair or replace the product, will refund the purchase price. SanDisk will not be
liable for indirect or consequential damage (including loss of data), or for damage caused by
improper use (including use in an incompatible device and use not in accordance with the
instructions), or by improper installation, unprofessional repair, modification or accident.
This constitutes SanDisk's entire liability which will never exceed the price you paid for it,
plus the necessary costs you made for the warranty claim. SanDisk products must not be
used in applications where failure could threaten injury or life, such as life support systems.
SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT
PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER
CHAPTER 10: Learn More, Service, & Warranty
Information