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troubleshooting _ 99
PROBLEM SOLUTION
Battery life differs from
the manual.
• The battery life can vary depending on the sound
mode and display setting.
• Battery life may be shortened when the player is left
for extended periods in low or high temperatures.
Media Studio Program
Malfunction
• Check if your PC meets the basic system
requirements.
Connection to your PC
is disabled.
• Check if the USB cable is correctly connected and
try again.
• Press <Start> on the toolbar of your PC to run
Windows Update. Select Key Updates and Service
Packs, then update all. Reboot your PC and
reconnect.
The fi le transfer rate is
too slow.
• If you are running multiple programs including
<Media Studio> on your PC, the fi le transfer rate
will be slow. Exit unnecessary programs and try
transferring again.
Player isn’t playing.
• Check if the available fi le has been saved in the
memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.