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10 Troubleshooting
If MIX is not working properly or the display
freezes, you can reset it without losing data:
How do I reset MIX?
Insert a pen tip or other object into the •
reset hole located at the bottom of MIX.
Hold until the player shuts down.
If the reset option is unsuccessful, follow •
the steps how to recover MIX with the
Philips Device Manager:
1 On your computer, select Start >
Programs > Philips > Philips MP3 player
> GoGear SA3MXX Device Manager to
launch the Philips Device Manager.
2 Turn off MIX before you continue.
3 Press and hold the volume button
while you connect MIX to your computer.
4 Keep holding the key until the Philips
Device Manager acknowledges MIX and
enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect MIX from your computer.
7 Restart MIX.