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RQT8067
Troubleshooting guide
Sound distorted.
p
Select “Off” in “Advanced Surround”. (10)
p
Move unit away from mobile phones.
p
Noise may occur when playing WMA files.
Piercing noise comes
from the speakers.
p
If you have connected a digital amplifier which does not include
decoder, be sure to select “PCM” in “Dolby Digital” or “DTS Digital
Surround” in “Audio” tab. (19)
Effects do not work.
p
None of the audio effects work when the unit is connected through
the digital optical cable and is outputting bitstream signals. (20)
p
Some audio effects do not work or have less effect with some discs.
p
Advanced Surround and Multi Re-master do not work if you have
changed the play speed.
No sound from the unit’s
speaker.
p
The speaker is off if the LCD is closed or headphones are connected.
p
Turn up the volume. (8)
No sound from other
speakers.
p
Check all connections and settings. (20)
No sound when you
change the play speed.
p
There may be a pause in sound.
Cannot record to digital
recording equipment.
(Incorrect sound
recorded.)
p
You cannot record WMA/MP3.
p
You cannot record DVDs that have protection preventing digital
recording.
p
You cannot record DVDs if the recording equipment cannot handle
signals with a sampling frequency of 48 kHz.
p
Make the following settings:
– Advanced Surround: Off (10)
– PCM Digital Output: Up to 48 kHz (19)
– Dolby Digital/DTS Digital Surround: PCM (19)
“”
p
The operation is prohibited by the unit or disc.
No On-Screen display.
p
Select “On” for “On-Screen Messages” in “Display” tab. (19)
“Check the disc.”
p
Clean the disc. (27)
“ ERROR 01”
p
A problem has occurred with the battery pack. Consult your dealer.
“ ERROR 02”
p
The battery pack has been recharging for 12 hours but has failed to
recharge for some reason. Recharge again.
“ ERROR 03”
p
You are recharging in a location that is too hot or too cold. Recharge
at normal temperature [
K5 to K35 QC (K41 to K95 QF)].
“H
tt”
tt stands for a
number.
p
Trouble has occurred. The number appearing after “H” depends on
the problem. Turn the unit off and on again. Alternatively, turn the unit
off, disconnect the power source (AC or battery pack), reconnect the
power and turn the unit on again.
If the service numbers fail to clear, note the service numbers and
consult your dealer.
“Cannot display group
xx, content xx”
p
You are trying to play incompatible groups or content. (22)
Sound incorrect
Recording
Displays
Troubleshooting guide