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RQT9522
Reference
Troubleshooting guide / Error message /
Product Service / Limited Warranty
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts
and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
h p://www.panasonic.com/help
or, contact us via the web at:
h p://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
h p://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of October 2008
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for
the length of the period indicated on the chart below, which starts with the date of
original purchase (“warranty period”), at its option either (a) repair your product with
new or refurbished parts, or (b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor.
Product or Part Name Parts Labor
Audio Products (except items listed below) One (1) year One (1) year
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
One (1) year Not Applicable
Accessories: Headphones, Cartridges,
Microphones, Adapters
Ninety (90) days Ninety (90) days
Rechargeable Batteries DVD-R/-RAM
Discs (in exchange for defective item)
Ten (10) days Not Applicable
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Ninety (90) days Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
pro duct during the warranty period. If non-rechargeable batteries are included, they
are not warranted. This warranty only applies to products purchased and serviced
in the United States or Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”. A purchase receipt or other
proof of the original pur chase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States and Puerto Rico call 1-800-
211-PANA (7262) or visit Panasonic Web Site: http://www.panasonic.com
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjust ments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modifi cation, or commercial
use (such as in a hotel, offi ce, restaurant, or other business), rental use of
the product, service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this ex cludes damages for lost time, travel to and
from the servicer, loss of media or images, data or other memory content. The
items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This warranty gives you specifi c legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Service Center. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Audio Products
Limited Warranty
Limited Warranty