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Additional information
Service and maintenance
EN-54
Service and maintenance
• The product will come with a warranty card. Make sure that the dealer name and purchase date are written
or stamped on the warranty. If any of the necessary information is missing, contact the dealer. Please read
through the warranty and store it in a safe place.
• If you have a query about after-sale services for this product or encounter a failure, contact the dealer or our
service center. Within one year of the purchase date, we will repair the product free of charge if it becomes
faulty, provided that the instructions in this manual were observed.
• Maintenance parts for this product will be stored for about five years after production stops. Within this
period, we can accept repair requests. Even after this period, repair may be possible. Contact the dealer or
our service center.
• Olympus will not compensate for any damage or loss (including cost when purchase/obtain audio files)
incurred as a consequence of a failure of this product. Postage and packing costs are the responsibility of the
sender.
• When sending this product to us for maintenance, pack the product with sufficient cushioning to avoid
damage during transportation. Use a door-to-door package delivery service or registered parcel mail so that
you have proof of sending the product.
• Ownership of removed parts during repair will belong to us.
• Stored data on the hard disk may be lost, and writing to the hard disk or deleting data, etc., may be necessary
during repair or service. Be sure to back up your data before sending this product for repair or service.
Olympus will take no responsibility for any loss due to changes of stored data.
• We cannot accept any request for the recovery/restoration of lost data.
Due to copyright restrictions, we cannot copy stored data for repair or service. Therefore, we may not be able
to accept repair of service where restoring data is required.
Inro 0_E.book Page 54 Wednesday, November 17, 2004 3:51 PM