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A. LOUD Technologies warrants all materials,
workmanship and proper operation of this C200 for
a period of two years from the original date of
purchase. If any defects are found in the materials or
workmanship or if the product fails to function
properly during the applicable warranty period,
LOUD Technologies, at its option, will repair or
replace the product. This warranty applies only to
equipment sold and delivered within the U.S. by
LOUD Technologies or its authorized dealers.
B. Failure to register online or return the product
registration card will not void the two-year warranty.
C. Service and repairs of Mackie products are to be
performed only at the factory (see D below) OR at an
Authorized Mackie Service Center (see E below).
Unauthorized service, repairs, or modification will
void this warranty.
D. To obtain factory service:
1. Call LOUD Technologies at 800/898-3211,
7 AM to 5 PM Monday through Friday (Pacific
Time) to get a Return Authorization (RA). Products
returned without an RA number will be refused.
2. Pack the C200 in its original shipping carton.
If you do not have the carton, just ask for one
when you get your RA number, and we’ll send a
shipping carton out promptly. More information
on packing can be found in the Service section of
this manual. Do not use “packing peanuts,”
shredded newpapers, or other material with
small particles to pack the product. Please seal
the Mackie product in a plastic bag.
3. Also include a note explaining exactly how to
duplicate the problem, a copy of the sales receipt
with price and date showing, and your return
street address (no P.O. boxes or route numbers,
please!). If we cannot duplicate the problem or
establish the starting date of your Limited
Warranty, we may, at our option, charge for
service time.
4. Ship the product in its original shipping
carton, freight prepaid to:
MACKIE
SERVICE DEPARTMENT
16220 Wood-Red Road NE
Woodinville, WA, 98072, USA
IMPORTANT: Make sure that the RA number is
plainly written on the shipping carton.
E. To obtain service from an Authorized Mackie Service
Center:
1. Call LOUD Technologies at 800/898-3211,
7 AM to 5 PM Monday through Friday (Pacific
Time) to get: 1) The name and address of your
nearest Authorized Mackie Service Center and
2) A return authorization (RA). You must have
an RA number before taking your unit to a
service center.
2. Make sure that you have a copy of your
loudspeaker’s sales receipt from the store where
you bought the product. It is necessary to establish
purchase date and thus determine whether or not
your loudspeaker is still under warranty. If you
can't find it, the Authorized Service Center may
charge you for repairs even if your loudspeaker is
still covered by the Two-Year Limited Warranty.
3. Make sure that the problem can be duplicated.
If you bring your loudspeaker to an Authorized
Service Center and they can't find anything
wrong with it, you may be charged a service fee.
4. If the Authorized Mackie Service Center is
located in another city, pack the loudspeaker in
its original shipping carton. More information on
packing can be found in the Service section of
this manual.
5. Contact the Authorized Mackie Service Center to
arrange service or bring the active monitor to them.
F. LOUD Technologies and Authorized Mackie
Service Centers reserve the right to inspect any
products that may be the subject of any warranty
claims before repair or replacement is carried out.
LOUD Technologies and Authorized Mackie Service
Centers may, at their option, require proof of the
original date of purchase in the form of a dated copy
of the original dealer’s invoice or sales receipt. Final
determination of warranty coverage lies solely with
LOUD Technologies or its Authorized Service Centers.
G. Mackie loudspeakers returned to LOUD
Technologies and deemed eligible for repair or
replacement under the terms of this warranty will
be repaired or replaced within thirty days of receipt
by LOUD Technologies. LOUD Technologies may
use refurbished parts for repair or replacement of
any product. Products returned to LOUD Technolo-
gies that do not meet the terms of this Warranty will
be repaired and returned C.O.D. with billing for
labor, materials, return freight, and insurance.
Products repaired under warranty at the factory will
be returned freight prepaid by LOUD Technologies
to any location within the boundaries of the USA.
H. LOUD Technologies warrants all repairs
performed for 90 days or for the remainder of the
warranty period. This warranty does not extend to
damage resulting from improper installation,
misuse, neglect or abuse, or to exterior appearance.
This warranty is recognized only if the inspection
seals and serial number on the unit have not been
defaced or removed.
I. LOUD Technologies assumes no responsibility for
the quality or timeliness of repairs performed by
Authorized Mackie Service Centers.
J. This warranty is extended to the original
purchaser and to anyone who may subsequently
purchase this product within the applicable
warranty period.
K. This is your sole warranty. LOUD Technologies
does not authorize any third party, including any
dealer or sales representative, to assume any
liability on behalf of LOUD Technologies or to make
any warranty for LOUD Technologies Inc.
L. THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY LOUD TECHNOLOGIES
INC. AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS AND IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE
WARRANTY GIVEN ON THIS PAGE SHALL BE
STRICTLY LIMITED IN DURATION TO TWO YEARS
FROM THE DATE OF ORIGINAL PURCHASE FROM
AN AUTHORIZED MACKIE DEALER. UPON
EXPIRATION OF THE APPLICABLE WARRANTY
PERIOD, LOUD TECHNOLOGIES INC. SHALL
HAVE NO FURTHER WARRANTY OBLIGATION
OF ANY KIND. LOUD TECHNOLOGIES INC.
SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
SPECIAL, OR CONSEQUENTIAL DAMAGES THAT
MAY RESULT FROM ANY DEFECT IN THE
MACKIE PRODUCT OR ANY WARRANTY CLAIM.
Some states do not allow exclusion or limitation of
incidental, special, or consequential damages or a
limitation on how long warranties last, so some of
the above limitations and exclusions may not apply
to you. This warranty provides specific legal rights
and you may have other rights which vary from
state to state.
Please keep your sales receipt in a safe place.
C200 LIMITED WARRANTY