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45
TROUBLESHOOTING
Check here before contacting customer service
Issue source Symptom Solution
Main unit - Radio
Multiple FIPS codes are
stored, but radio
responds only to alerts
for one area
Make sure your radio location
mode is set to MULTIPLE option
Main unit - Radio
CHECK OP message is
displayed
1Move unit close to the window as
it lost NOAA reception
2. Make sure when during the
SAME radio programming you
selected “SINGLE” or “MULTIPLE”
location and completed counties
programming
Main unit - Radio
WEATHER/SNOOZE is
pressed, but there is no
broadcast
Make sure the telescopic antenna
is fully extended and the radio is
set to the NOAA channel in your
area
Main unit - Radio
Radio did not receive the
TEST signal from NOAA
on Wednesday
Enable the TEST alert in your
radio, as it is disabled by default
Main unit - Weather
Station
US Atomic Time signal is
not received
Place unit by the window and
keep it there at least overnight
Main unit - Weather
Station
The weather readings
weather station are
different from the TV,
radio or official weather
reports
The weather data may vary
considerably due to different
environmental conditions and
placement.
Check the placement tips included
in this manual to site your weather
sensors in the best possible way.
Check batteries
Check location
Cannot locate remote
sensor
Press and hold DOWN ( ▼)
button on the Weather Station
control panel to search for the
signal form the remote sensor
Remote sensor
(anemometer, rain
gauge or
temperature/humidity
sensor)
Cannot change the
Press “RESET” after setting the
46
channel channel
Cannot change the C° to
F° and back
Press “RESET” after setting C/F
Data does not match
data on the main unit
Initiate manual sensor search
(Press and hold DOWN ( ▼)
button on the Weather Station
control panel
PRECAUTIONS
This product is engineered to give you years of satisfactory service if handled carefully.
Here are a few precautions:
• Do not immerse the units in water.
• Do not clean the units with abrasive or corrosive materials. They may scratch
the plastic parts and corrode the electronic circuits.
• Do not subject the product to excessive force, shock, dust, temperature, or
humidity, which may result in malfunctions, shorter lifespan, damaged batteries,
and damaged parts.
• Do not tamper with the product’s internal components. Doing so will invalidate
the warranty and may cause damage. The product contains no
user-serviceable parts.
• Use only fresh batteries. Do not mix new and old batteries.
• Read the user's manual thoroughly before operating the product.