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HP StorageWorks Carrier-Grade 2324fc Modular Smart Array user guide 47
Is the drive enclosure back panel OK LED off?
Is the drive enclosure Fault/Service Required LED amber?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The power supply unit or a fan is
operating at an unacceptable
voltage/RPM level, or has failed.
When isolating faults in the power
supply, remember that the fans in both
modules receive power through a
common bus on the midplane, so if a
power supply unit fails, the fans
continue to operate normally.
• Check that the power supply FRU is
firmly locked into position.
• Check that the AC cord is
connected to a power source.
• Check that the AC cord is
connected to the power supply.
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes (blinking) One of the following errors
occurred:
• Hardware-controlled
power-up error
• Cache flush error
• Cache self-refresh error
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• Replace if necessary.
Yes A fault occurred.
If installing an I/O module FRU,
the module has not gone online
and likely failed its self-test.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• Replace if necessary.
• If installing an I/O module FRU, try
removing and reinstalling the new
I/O module, and check the event
log for errors.